Max and Julie were very helpful throughout the process making it fairly easy to acquire our trailer. cheers to them. We travelled from Ontario all the way to Terrebonne without a hitch. The only issue was that I couldn’t pay with credit card but we were able to sort that out. Thanks!
a month ago
Getting an Airstream had been a dream of ours, and finally getting one under the excellent service and guidance of Maxime Fournier, was just what convinced us right away that this was the best choice for us. When I first downloaded information regarding the Bambi Airstream, I was happily surprised by Maxime reaching out to me to see if we had any questions; right away we expressed our interest in a Bambi 16RB... From there, things started to move rather quickly, we visited Roulottes Ste. Anne and he showed us a wide variery of campers and Airstreams; he gave us plenty of time to walk around, always friendly and professional, and with zero pressure... By the time we left, we had signed the papers to order the cute little Bambi 16RB we had fallen in love with. Getting the call a month earlier than expected to tell us our Bambi was ready, was a great surprise! When we went to take possession of the camper, we crossed Maxime and, as always, he was super nice, he congratulated us and made sure we were taken care of. I have nothing but good things to say about Roulottes Ste-Anne; from Maxime's outstanding service, to the guy who gave us a crash course on how everything works and made sure we were all safely pinned before we took it home; and to Nathalie in the after purchase service who has been a pleasure to deal with... Everyone has made us feel so well taken care of and it is thanks to them that we have peace of mind. We know that joining the Airstream family was the best decision we made! Thank you and continue the good work!!
a month ago
My wife and I met Maxime at the Ottawa RV show two years ago. We had only just begun to consider an Airstream as a means to explore Canada and the US. Over the ensuing two years we considered many different options and asked Maxime many questions during a few visits to their showroom in Terrebonne just outside of Montreal. He was very informative, and very patient. In the end we settled on a 22’ Caravel and we couldn’t be more pleased with the trailer and the entire sales experience with Maxime and his colleagues. If you are considering an Airstream I recommend you reach out to Maxime.
4 months ago
Dealing with Maxime our sales advisor was nothing short of amazing. He went well above the norm and we could not be happier with our Airstream purchase. I e dealt with alot of sales people over the years and it's the first time I felt like he was looking out for our best interest . Maxime when we upgrade our Airstream in the future we will be picking up the phone and dealing with your dealer. We drove 1200km to deal with you direct. Thank you. The tech team was quick to set us up and get us on the road after delivery. A+
a year ago
Thank you to the all the staff from sales Charles to technician Michel and the beautiful lady (I'm sorry for forgetting your name)from parts that acted as our translator to the receptionist offering refreshments and to Caroline walking us through the paperwork. So far our experience has been great.
2 years ago
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